What’s inside the guide
A ready-to-use interview template built by our PhD Industrial-Organizational Psychologists to help you hire opticians with confidence and consistency.
Structured interview questions
Carefully worded, job-specific questions covering key competencies like customer service, teamwork, adaptability, and problem-solving—each written to reveal how candidates actually perform on the job.
Behavior-anchored rating scales (1–5)
Every question includes clear definitions for what an impressive, adequate, or poor answer looks like—so your team scores candidates objectively, not by gut feel.
Consensus scoring template
Quickly combine ratings from multiple interviewers using the built-in consensus sheet to reach data-driven hiring decisions faster and with less debate.
Interviewer directions
Step-by-step instructions to help your team conduct structured, legally sound interviews—ensuring every candidate gets a fair and consistent experience.
Bonus evaluation criteria
Includes separate sections to assess verbal reasoning and listening skills, giving you a more complete view of each candidate’s communication ability.
Why clinics use this guide
Keeps every interview fair, compliant, and consistent; aligns multiple interviewers on one decision; reduces bias and “gut feel” errors; saves hours building your own scoring system; and helps you identify patient-first opticians who fit your team and values.